Deskripsi pekerjaan
IT Technical Writer bertanggung jawab untuk menyusun, mengembangkan, dan memelihara dokumentasi teknis yang komprehensif terkait aplikasi dan sistem informasi. Peran ini menjembatani kesenjangan antara tim teknis (seperti pengembang dan analis sistem) dengan audiens non-teknis melalui penyajian informasi yang jelas, terstruktur, dan mudah dipahami. Anda akan bertugas membuat SOP, manual teknis, diagram alur kerja, dan spesifikasi teknis lainnya. Selain itu, Anda harus memastikan bahwa seluruh dokumentasi mematuhi standar yang ditetapkan, akurat, dan selalu diperbarui sesuai dengan perubahan sistem. Kemampuan untuk berkolaborasi dengan berbagai pemangku kepentingan dan ketelitian dalam menggunakan bahasa Indonesia yang baik dan benar menjadi kunci utama dalam posisi ini.
Tanggung jawab: Prepare, develop, review, and maintain technical documentation for applications and information systems; Create and update application procedures, Standard Operating Procedures (SOPs), technical manuals, and operational guidelines; Document application architecture, application workflows, system processes, and application-related technical specifications; Gather technical information from developers, system analysts, application support teams, and other relevant stakeholders to ensure documentation accuracy and completeness; Translate complex technical information into clear, structured, and easy-to-understand documentation for technical and non-technical audiences; Ensure all technical documents comply with established documentation standards, formatting guidelines, and proper Indonesian language grammar and spelling conventions; Organize, maintain, and update technical documentation repositories to ensure document accessibility, consistency, and version control; Review existing technical documents and revise them to reflect application changes, system enhancements, and updated operational procedures; Prepare application workflow diagrams, process flowcharts, and supporting technical illustrations as required; Coordinate with relevant teams to validate technical information and obtain approval for completed documentation; Ensure all documents are delivered accurately and within the agreed timelines; Support continuous improvement of technical documentation standards, templates, and processes.
Kualifikasi: Minimum Diploma III (D3) in Information Technology, Computer Science, Information Systems, Technical Communication, or a related field.; Good technical writing, documentation, and communication skills.; Proficiency in documentation tools such as Microsoft Office, Google Docs, and other relevant documentation tools.; Understanding of application procedures, application architecture, application workflows, and system processes.; Ability to develop structured technical documents, including SOPs, technical manuals, application procedures, and workflow documentation.; Ability to create application workflow diagrams, process flowcharts, and technical illustrations.; Excellent Indonesian writing skills, with the ability to prepare clear, accurate, well-structured documents in accordance with proper Indonesian spelling and grammar conventions.; Strong attention to detail, organizational skills, and the ability to maintain documentation accuracy and consistency.; Ability to communicate effectively and collaborate with technical and non-technical stakeholders.; Ability to manage multiple documentation tasks and meet established timelines..
Tanggung jawab
- Prepare, develop, review, and maintain technical documentation for applications and information systems
- Create and update application procedures, Standard Operating Procedures (SOPs), technical manuals, and operational guidelines
- Document application architecture, application workflows, system processes, and application-related technical specifications
- Gather technical information from developers, system analysts, application support teams, and other relevant stakeholders to ensure documentation accuracy and completeness
- Translate complex technical information into clear, structured, and easy-to-understand documentation for technical and non-technical audiences
- Ensure all technical documents comply with established documentation standards, formatting guidelines, and proper Indonesian language grammar and spelling conventions
- Organize, maintain, and update technical documentation repositories to ensure document accessibility, consistency, and version control
- Review existing technical documents and revise them to reflect application changes, system enhancements, and updated operational procedures
- Prepare application workflow diagrams, process flowcharts, and supporting technical illustrations as required
- Coordinate with relevant teams to validate technical information and obtain approval for completed documentation
- Ensure all documents are delivered accurately and within the agreed timelines
- Support continuous improvement of technical documentation standards, templates, and processes
Kualifikasi
- Minimum Diploma III (D3) in Information Technology, Computer Science, Information Systems, Technical Communication, or a related field.
- Good technical writing, documentation, and communication skills.
- Proficiency in documentation tools such as Microsoft Office, Google Docs, and other relevant documentation tools.
- Understanding of application procedures, application architecture, application workflows, and system processes.
- Ability to develop structured technical documents, including SOPs, technical manuals, application procedures, and workflow documentation.
- Ability to create application workflow diagrams, process flowcharts, and technical illustrations.
- Excellent Indonesian writing skills, with the ability to prepare clear, accurate, well-structured documents in accordance with proper Indonesian spelling and grammar conventions.
- Strong attention to detail, organizational skills, and the ability to maintain documentation accuracy and consistency.
- Ability to communicate effectively and collaborate with technical and non-technical stakeholders.
- Ability to manage multiple documentation tasks and meet established timelines.
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Pendidikan
- D3
- Gaji
- Negosiasi
- Batas lamaran
- 24 November 2026