IT Support

IT Staff / IT SUPPORT Responsibilities : -Installing and configuring computer hardware, software, systems, networks, printers, scanners, other equipment -Monitoring and maintaining computer systems and networks -Repairing and replacing equipment as necessary -Provide support, including procedural documentation and relevant reports -Troubleshoot system and network problems, diagnosing and solving hardware or software faults -Install and configure switches and routers to ensure optimal network performance -Providing direct/indirect user assistance and technical support -Setting up new users' accounts and profiles and deal with password issues -Responding in a timely manner to service issues and requests