FRONT OFFICE HOTEL

What you'll be doing Greeting and assisting guests in a warm and professional manner Handling all guest inquiries, bookings, check-ins and check-outs efficiently

Maintaining accurate guest records and processing payments Liaising with other hotel departments to ensure a seamless guest experience Handling complaints and resolving any issues that may arise

Adhering to all hotel policies and procedures Providing administrative support as required What we're looking for

Previous experience in a front office or guest services role within the hospitality industry Strong customer service orientation and excellent communication skills Fluency in English

Ability to work well under pressure and in a team environment Flexible and adaptable to changing priorities Positive attitude and a willingness to go the extra mile for our guests