Deskripsi pekerjaan
Zen Luxury Complex is a premium luxury mixed-use complex located in Cemagi, Bali — just 300 meters from the ocean, minutes from Canggu and Tanah Lot. Developed by Remarc Property Group and professionally managed by RemMan Property Management , the complex features fully furnished apartments and villas, rooftop infinity pool, spa, gym, steakhouse, co-working space, cinema, and concierge services. We deliver world-class hospitality and lifestyle experiences to international residents and guests. Job Title: Front Desk Agent: Receptionist / Front Desk / Guest Relation Officer Company: RemMan Property Management — Zen Luxury Complex Location: Cemagi, Mengwi, Badung, Bali Employment Type: Full-time | On-site About the Role: As the face of Zen Luxury Complex, our front office team creates the first and lasting impression for every guest and resident. We are looking for warm, polished, and professional individuals who can deliver exceptional service with a genuine smile.
Tanggung jawab: Welcome guests and residents with a professional, friendly, and warm manner; Handle check-in, check-out, and room assignment processes efficiently; Manage front desk operations including phone calls, emails, and walk-in inquiries; Coordinate with housekeeping, butler, and operations teams for seamless guest experience; Maintain accurate records of guest information, reservations, and daily reports; Assist guests with local recommendations, transportation, and concierge services; Ensure the reception area is always neat, organized, and presentable; Requirements:; Well-groomed, presentable, and attractive; Fluent in English — spoken and written (mandatory); Friendly, confident, and excellent interpersonal and communication skills; Experience in front desk, receptionist, or guest relations role preferred; Proficient in basic computer operation; familiarity with property management or reservation systems is a plus; Able to work in shifts including weekends and public holidays; Honest, professional, and service-oriented attitude.
Tanggung jawab
- Welcome guests and residents with a professional, friendly, and warm manner
- Handle check-in, check-out, and room assignment processes efficiently
- Manage front desk operations including phone calls, emails, and walk-in inquiries
- Coordinate with housekeeping, butler, and operations teams for seamless guest experience
- Maintain accurate records of guest information, reservations, and daily reports
- Assist guests with local recommendations, transportation, and concierge services
- Ensure the reception area is always neat, organized, and presentable
- Requirements:
- Well-groomed, presentable, and attractive
- Fluent in English — spoken and written (mandatory)
- Friendly, confident, and excellent interpersonal and communication skills
- Experience in front desk, receptionist, or guest relations role preferred
- Proficient in basic computer operation; familiarity with property management or reservation systems is a plus
- Able to work in shifts including weekends and public holidays
- Honest, professional, and service-oriented attitude
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Rp 4.500.000 – Rp 6.500.000 per month