Field Service Manager

Key Responsibilities Lead and manage field service technicians in installation, commissioning, troubleshooting, maintenance, and repair activities at customer sites. Ensure all field service activities are carried out in accordance with safety standards, quality requirements, and project timelines.

Coordinate work schedules, resource allocation, and technical requirements for projects and service operations. Provide technical support to customers and assist in resolving technical issues in the field. Monitor team performance and develop the technical competencies of service personnel.

Collaborate with Sales, Project Coordinator, Engineering, and Production teams to ensure customer satisfaction. Prepare service reports, repair reports, commissioning reports, and recommendations for continuous improvement. Qualifications

Diploma (D3) or Bachelor's Degree (S1) in Electrical Engineering, Mechanical Engineering, or a related field. Minimum 5 years of experience as a Technical Manager, Field Service Manager, Service Manager, Maintenance Manager, or a similar role. Proven experience in installation, commissioning, troubleshooting, maintenance, and after-sales service within industrial, engineering, infrastructure, building services, or related sectors.

Strong leadership, problem-solving, and customer relationship management skills. Able to read and interpret technical drawings, wiring diagrams, and technical documentation. Willing to travel for business assignments as required by operational needs.