Deskripsi pekerjaan
Kapit Mas adalah perusahaan manufaktur perhiasan multifaset yang berbasis di Denpasar, Bali. Perusahaan bermitra dengan berbagai merek internasional, grup ritel perhiasan, dan klien OEM untuk mewujudkan desain dari konsep hingga produk jadi. Perusahaan sangat menjunjung tinggi keahlian, kualitas, dan pengembangan kapabilitas melalui teknologi serta pengembangan sumber daya manusia. Posisi Field Service Engineer bertanggung jawab untuk menangani masalah teknis di lapangan, melakukan pemeliharaan peralatan, serta memberikan dukungan teknis kepada pelanggan. Peran ini menuntut kemampuan pemecahan masalah yang baik, komunikasi teknis yang jelas, serta kesediaan untuk melakukan kunjungan lapangan secara rutin.
Tanggung jawab: Troubleshoot technical issues related to mechanical, electrical, and software problems; Identify the root causes of technical issues and provide appropriate solutions; Conduct regular customer visits to support technical problem-solving; Perform routine equipment checks and maintenance; Carry out software updates and equipment repairs; Explain technical issues and solutions clearly and simply to customers; Coordinate with relevant teams to ensure technical issues are properly resolved.
Kualifikasi: Diploma or Bachelor’s Degree (S1) in Mechanical Engineering, Electrical Engineering, or related fields is preferred; Good troubleshooting and problem-solving skills; Basic understanding of mechanical, electrical, and/or software-related issues; Good communication skills; Able to explain technical information in a clear and simple manner; Willing to conduct customer visits and field work; Able to work independently and collaboratively with the team.
Benefit: BPJS Kesehatan; BPJS Ketenagakerjaan; Monday–Friday working schedule; Saturday & Sunday off; Professional development and learning opportunities.
Tanggung jawab
- Troubleshoot technical issues related to mechanical, electrical, and software problems
- Identify the root causes of technical issues and provide appropriate solutions
- Conduct regular customer visits to support technical problem-solving
- Perform routine equipment checks and maintenance
- Carry out software updates and equipment repairs
- Explain technical issues and solutions clearly and simply to customers
- Coordinate with relevant teams to ensure technical issues are properly resolved
Kualifikasi
- Diploma or Bachelor’s Degree (S1) in Mechanical Engineering, Electrical Engineering, or related fields is preferred
- Good troubleshooting and problem-solving skills
- Basic understanding of mechanical, electrical, and/or software-related issues
- Good communication skills
- Able to explain technical information in a clear and simple manner
- Willing to conduct customer visits and field work
- Able to work independently and collaboratively with the team
Benefit
- BPJS Kesehatan
- BPJS Ketenagakerjaan
- Monday–Friday working schedule
- Saturday & Sunday off
- Professional development and learning opportunities
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Pendidikan
- D3
- Gaji
- Negosiasi