Deskripsi pekerjaan
Kapit Mas Trading (KMT) adalah perusahaan perdagangan yang sedang berkembang dan saat ini mencari Marketplace / E-Commerce Specialist untuk mengelola operasional toko online kami di Tokopedia, Shopee, dan TikTok Shop. Peran ini bertanggung jawab penuh dalam mengoptimalkan performa marketplace, mulai dari manajemen informasi produk, pembuatan SKU, hingga pembuatan konten visual dan deskripsi produk. Anda akan memantau metrik kinerja seperti GMV, tingkat konversi, dan visibilitas, serta menyiapkan laporan bulanan. Selain itu, Anda akan berkoordinasi dengan tim operasional gudang untuk pemenuhan pesanan dan mengelola interaksi dengan pelanggan melalui ulasan serta pesan di platform marketplace.
Tanggung jawab: Develop and maintain Product Knowledge (PK) documentation for each product, including technical information, use cases, and product differentiation; Create and manage product SKUs in Odoo KMT according to established coding standards; Develop product content, including descriptions, technical specifications, use cases, and product photography briefs; Optimize product listings and SEO across Tokopedia, Shopee, and TikTok Shop; Monitor marketplace performance, including GMV, conversion rate, ranking, and visibility, and prepare monthly reports; Manage marketplace orders and coordinate fulfillment with the Stock / Warehouse Officer; Manage customer reviews and responses across marketplace platforms; Enter marketplace orders into the Odoo KMT Sales Module when connector integration is not yet active.
Kualifikasi: Diploma (D3) atau Bachelor's Degree (S1) di bidang Marketing, Communication, Business, Information Technology, Computer Science, atau a related field.
Tanggung jawab
- Develop and maintain Product Knowledge (PK) documentation for each product, including technical information, use cases, and product differentiation
- Create and manage product SKUs in Odoo KMT according to established coding standards
- Develop product content, including descriptions, technical specifications, use cases, and product photography briefs
- Optimize product listings and SEO across Tokopedia, Shopee, and TikTok Shop
- Monitor marketplace performance, including GMV, conversion rate, ranking, and visibility, and prepare monthly reports
- Manage marketplace orders and coordinate fulfillment with the Stock / Warehouse Officer
- Manage customer reviews and responses across marketplace platforms
- Enter marketplace orders into the Odoo KMT Sales Module when connector integration is not yet active
Kualifikasi
- Diploma (D3) atau Bachelor's Degree (S1) di bidang Marketing, Communication, Business, Information Technology, Computer Science, atau a related field
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Pendidikan
- D3
- Gaji
- Negosiasi