Deskripsi pekerjaan
PT FCL Internasional Indonesia is a fast-growing beauty company and the official distributor of renowned beauty brands such as Focallure, Pinkflash, and Focalskin. The company is dedicated to providing innovative, high-quality, and affordable cosmetics and skincare products that cater to evolving consumer needs and global beauty trends. Through a strong presence in retail, e-commerce, and modern trade channels, the company continues to expand its reach across Indonesia. The E-commerce Operations Manager will be responsible for managing Shopee sales and operations, including product listings, campaign registration, order fulfillment, and maintaining store health to achieve sales and profit targets. The role involves developing market-specific strategies, managing product mixes, optimizing keywords and categories to drive traffic, and monitoring key operational data such as conversion rates and advertising efficiency. Additionally, the manager will collaborate with Supply Chain and Warehouse teams for sales forecasting and inventory management.
Tanggung jawab: Manage Shopee sales & operations in the assigned market, including product listing, campaign registration, order fulfillment, store health, and achieving sales & profit targets; Develop market-specific strategies based on each market’s operational stage, including differentiated targets, strategies, and resource allocation to support growth and improve efficiency; Manage product strategy, including product mix, new product launches, product details, keywords, and category optimization to increase organic traffic and conversion; Manage platform activities and store health, including campaigns, promotions, platform resources and subsidies, store ratings, reviews, refunds, fulfillment timelines, and relationships with the Platform Customer Manager; Monitor and analyze key operational data, including traffic, conversion rate, average transaction value, repurchase rate, advertising efficiency, refund rate, and cost structure; Identify issues and independently calculate profitability at both product and store levels; Work closely with Supply Chain and Warehouse teams on sales forecasting and inventory management.
Kualifikasi: Minimum 3 years of e-commerce operation experience (cross-border or local platforms); Minimum 1 year of team management experience; Practical experience in Shopee Southeast Asian market sites is required; Candidates with experience in the target market site will be given priority; Good communication and team management skills; Ability to break down goals.
Benefit: Fast-growing beauty company with strong expansion in Indonesia; Opportunity to work closely with Sales, GTM, and Retail Operations teams; Direct impact on business growth and retail excellence initiatives; Dynamic and entrepreneurial working environment.
Tanggung jawab
- Manage Shopee sales & operations in the assigned market, including product listing, campaign registration, order fulfillment, store health, and achieving sales & profit targets
- Develop market-specific strategies based on each market’s operational stage, including differentiated targets, strategies, and resource allocation to support growth and improve efficiency
- Manage product strategy, including product mix, new product launches, product details, keywords, and category optimization to increase organic traffic and conversion
- Manage platform activities and store health, including campaigns, promotions, platform resources and subsidies, store ratings, reviews, refunds, fulfillment timelines, and relationships with the Platform Customer Manager
- Monitor and analyze key operational data, including traffic, conversion rate, average transaction value, repurchase rate, advertising efficiency, refund rate, and cost structure
- Identify issues and independently calculate profitability at both product and store levels
- Work closely with Supply Chain and Warehouse teams on sales forecasting and inventory management
Kualifikasi
- Minimum 3 years of e-commerce operation experience (cross-border or local platforms)
- Minimum 1 year of team management experience
- Practical experience in Shopee Southeast Asian market sites is required
- Candidates with experience in the target market site will be given priority
- Good communication and team management skills
- Ability to break down goals
Benefit
- Fast-growing beauty company with strong expansion in Indonesia
- Opportunity to work closely with Sales, GTM, and Retail Operations teams
- Direct impact on business growth and retail excellence initiatives
- Dynamic and entrepreneurial working environment
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Negosiasi