E-Commerce Category Operations

Job Description: Maintain daily merchant relations, coordinate issues, and respond to merchant needs in a timely manner Drive merchant sales growth and achieve category KPIs. Be sensitive to sales fluctuations of categories and merchants, and continuously improve the sales volume and proportion of key merchants through operational strategies. Manage merchant activity, retention rate, churn warning, and retention initiatives

Implement tiered operation for merchants (top merchants/mid tier merchants/new merchants) and develop differentiated operational strategies Data Monitoring & Business Analysis Generate weekly and monthly category operation reports to support decision-making

Experience on 1 years of relevant experience in E-Commerce industry or operations platform, experience in merchant operation or E-Commerce platform is preferred Able to speak English both speaking and writing are preferred Good communication and coordination skills, able to independently liaise with merchants and promote cross department cooperation

Proficient in Excel/Spreadsheets for data statistics and basic analysis, also detail oriented with strong learning ability Proactive, adaptable, and able to perform under pressure, strong sense of responsibility and execution ability.