Deskripsi pekerjaan
Tlaga Singha is a hospitality business focused on providing exceptional guest experiences. The Driver Service Agent plays a vital role in building and maintaining professional relationships with freelance tour drivers and guides. This position serves as the primary point of contact at the registration counter, responsible for welcoming drivers and ensuring their waiting area and amenities are well-maintained to provide a comfortable environment. Beyond hospitality, the role involves critical administrative tasks, including verifying guest counts brought by drivers, calculating commissions based on the company's B2B structure, and coordinating with the Finance department for timely payouts. The agent is also responsible for maintaining an accurate database of driver contacts and generating performance reports for management review.
Tanggung jawab: Serve as the primary Point of Contact (POC) at the registration counter to welcome freelance drivers and tour guides.; Maintain the drivers' waiting area, including amenities and facilities.; Verify and log the number of guests brought by each driver.; Calculate commissions accurately based on the B2B commission structure.; Coordinate with the Finance department for commission payout processing.; Maintain a database of driver contacts and generate performance reports..
Tanggung jawab
- Serve as the primary Point of Contact (POC) at the registration counter to welcome freelance drivers and tour guides.
- Maintain the drivers' waiting area, including amenities and facilities.
- Verify and log the number of guests brought by each driver.
- Calculate commissions accurately based on the B2B commission structure.
- Coordinate with the Finance department for commission payout processing.
- Maintain a database of driver contacts and generate performance reports.
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Negosiasi