Deskripsi pekerjaan
Perusahaan membuka kesempatan bagi penutur bahasa Swedia yang memiliki semangat tinggi dalam memberikan layanan pelanggan terbaik untuk bergabung di lingkungan kerja yang dinamis serta berskala internasional. Peran Anda meliputi penanganan berbagai pertanyaan dan kendala pelanggan dari pasar Swedia melalui sambungan telepon, obrolan (chat), maupun email. Anda bertanggung jawab memberikan dukungan pelanggan yang luar biasa, menyelesaikan masalah secara profesional, menjaga kepuasan pelanggan pada tingkat yang tinggi, serta berkolaborasi dengan tim internal demi peningkatan kualitas layanan yang berkelanjutan sembari merawat catatan interaksi pelanggan secara akurat.
Tanggung jawab: If you are able to speak in Swedish and passionate about delivering excellent customer support, we’d love to hear from you. This is a great opportunity to work in a dynamic and international environment; Key Requirements:; Fluency in Swedish (spoken and written); Able to start immediately; Strong communication and problem-solving skills; Previous customer service experience is a plus; At least a diploma or bachelor's degree; Customer service or hospitality oriented; Willing to relocate to Bali, Indonesia; 1 year experience of work in any fields; Handle inquiries via phone, chat, or email from the Swedish market; Provide exceptional customer support and resolve issues professionally; Ensure high levels of customer satisfaction; Collaborate with internal teams for continuous improvement; Maintain accurate records of customer interactions; What You'll Get:; Competitive salary; Monthly performance incentives & project allowance; Flight ticket to Bali!; Working Visa; Holiday pay if working on public holiday.
Tanggung jawab
- If you are able to speak in Swedish and passionate about delivering excellent customer support, we’d love to hear from you. This is a great opportunity to work in a dynamic and international environment
- Key Requirements:
- Fluency in Swedish (spoken and written)
- Able to start immediately
- Strong communication and problem-solving skills
- Previous customer service experience is a plus
- At least a diploma or bachelor's degree
- Customer service or hospitality oriented
- Willing to relocate to Bali, Indonesia
- 1 year experience of work in any fields
- Handle inquiries via phone, chat, or email from the Swedish market
- Provide exceptional customer support and resolve issues professionally
- Ensure high levels of customer satisfaction
- Collaborate with internal teams for continuous improvement
- Maintain accurate records of customer interactions
- What You'll Get:
- Competitive salary
- Monthly performance incentives & project allowance
- Flight ticket to Bali!
- Working Visa
- Holiday pay if working on public holiday
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Pendidikan
- D1
- Gaji
- Negosiasi