Deskripsi pekerjaan
The Bar & Floor Supervisor is responsible for managing daily bar and floor operations to ensure smooth and efficient service. This role involves leading and coordinating the team, conducting pre-shift briefings, and ensuring that company standards for food, beverage, and service quality are consistently met. The supervisor acts as a bridge between the kitchen, bar, and management teams to resolve operational issues and handle customer concerns professionally. Furthermore, the supervisor is tasked with the strict implementation of SOPs, hygiene, and service standards. This position requires a strong focus on operational excellence and the ability to maintain a high level of customer service, even during busy periods such as weekends and public holidays.
Tanggung jawab: Manage daily bar and floor operations; Ensure food, beverage, and service quality meet company standards; Lead and coordinate the team during daily operations; Conduct pre-shift briefings and provide clear direction; Ensure SOP, hygiene, and service standards are properly implemented; Handle customer concerns and resolve operational issues; Coordinate with the kitchen, bar, and management teams.
Kualifikasi: Minimum 2 to 3 years of experience as a Supervisor in F&B, restaurant, bar, or hospitality operations; Strong leadership, communication, and team management skills; Good understanding of bar and floor/service operations; Strong problem solving and decision making skills; Customer service oriented; Able to work on weekends and public holidays.
Tanggung jawab
- Manage daily bar and floor operations
- Ensure food, beverage, and service quality meet company standards
- Lead and coordinate the team during daily operations
- Conduct pre-shift briefings and provide clear direction
- Ensure SOP, hygiene, and service standards are properly implemented
- Handle customer concerns and resolve operational issues
- Coordinate with the kitchen, bar, and management teams
Kualifikasi
- Minimum 2 to 3 years of experience as a Supervisor in F&B, restaurant, bar, or hospitality operations
- Strong leadership, communication, and team management skills
- Good understanding of bar and floor/service operations
- Strong problem solving and decision making skills
- Customer service oriented
- Able to work on weekends and public holidays
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Rp 5.000.000 – Rp 7.000.000 per month