Deskripsi pekerjaan
Cordlife is looking for a detail-oriented and driven Credit Control Assistant to join our team. If you have strong communication skills, enjoy working with customers, and are target-oriented in a call center environment, we’d love to meet you! Key Responsibilities Handle inbound and outbound collection calls in a call center environment. Communicate clearly and explain outstanding payment details to customers. Negotiate repayment plans and payment timelines professionally. Achieve monthly cash collection targets. Ensure timely follow-up on overdue accounts. Respond to customer inquiries and resolve payment-related issues. Allocate payments accurately to the correct accounts and invoices. Review reminder letters for accuracy before issuance. Provide support to walk-in customers for payment matters. Assist the team and provide coverage when required. Requirements Minimum Diploma or Bachelor’s Degree (any major). Minimum 2 years of experience in telemarketing (inbound/outbound), customer service, or debt collection; preferably in a call center environment.
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Rp 6.000.000 – Rp 7.500.000 per month