After Sales Planning Staff
Gaji
Rp 5.500.000 – Rp 8.000.000 per month
Tipe
Full-time
Level
-
Pendidikan
-
Deadline
-
Deskripsi Pekerjaan
Job Desc : Design and develop after-sales service programs (campaigns, promotions, service events), including defining objectives, mechanisms, promotional media, and budgeting. Execute and coordinate service and parts campaigns, both directly and through dealer networks.
Communicate and socialize program updates (e.g., Free Service Program, etc.) to internal teams and dealers. Monitor and evaluate program performance, including sales impact, service volume, parts movement, and return on investment (ROI). Prepare and analyze dealer KPI reports related to after-sales performance (service KPI, parts KPI, campaign KPI).
Review and approve FSP (Free Service Program) activation for FM Dump units, as well as service book updates. Manage after-sales program databases to support analysis, including service retention, repeat orders, and claim history.
Kualifikasi
- Min. Bachelor Degree in Automotive Engineering/Management/Mechanical Engineering
- Good knowledge in after sales and automotive knowledge
- Very good skill in Ms. Office (Ms. Excel, Word & Power point)
- Very good skill in Design for Promotion activity (Picture, Leaflet, Promotion Videos, Google Form, etc)
- Have knowledge design (AutoCAD, CorelDraw)
- Attention to details, communicative, initiative
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