Deskripsi pekerjaan
Join one of Bali's fastest-growing international martial arts and fitness communities. Tiger Muay Thai Bali is an international training center located in Ungasan, Bali, welcoming athletes, travelers, digital nomads, and fitness enthusiasts from around the world. We are looking for an enthusiastic, friendly, and customer-focused Customer Service Administrator who will become the face of our gym and help create an exceptional experience for every guest from the moment they arrive. Excellent English communication skills (spoken and written). Positive, friendly, and service-oriented personality. Strong communication and organizational skills. Ability to multitask in a fast-paced environment. Basic computer skills (Google Workspace, Microsoft Office, WhatsApp). Previous experience in Customer Service, Reception, Hospitality, Sales, or Administration is an advantage. Passion for sports, fitness, martial arts, or healthy living is highly preferred. Ability to work independently and within an international team. Competitive salary. Performance-based bonuses. Free gym training.
Tanggung jawab: Welcome members and visitors with professionalism and positive energy; Assist clients with memberships, training programs, accommodation packages, and gym services; Answer customer inquiries via WhatsApp, Instagram, email, phone, and in person; Process memberships, bookings, registrations, payments, and customer records; Coordinate daily operations with coaches, reception staff, and management; Resolve customer questions and provide excellent customer support; Recommend training packages, accommodation, private sessions, and promotions; Maintain a clean, organized, and welcoming reception area; Support daily administrative and operational tasks.
Tanggung jawab
- Welcome members and visitors with professionalism and positive energy
- Assist clients with memberships, training programs, accommodation packages, and gym services
- Answer customer inquiries via WhatsApp, Instagram, email, phone, and in person
- Process memberships, bookings, registrations, payments, and customer records
- Coordinate daily operations with coaches, reception staff, and management
- Resolve customer questions and provide excellent customer support
- Recommend training packages, accommodation, private sessions, and promotions
- Maintain a clean, organized, and welcoming reception area
- Support daily administrative and operational tasks
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Rp 4.000.000 – Rp 4.500.000 per month
- Batas lamaran
- 03 September 2026