Deskripsi pekerjaan
The Administration role at our Kids Club is a multifaceted position that combines office management with customer service. You will be the first point of contact for parents and children, ensuring that their experience is welcoming, professional, and well-organized. Your responsibilities include managing daily schedules, appointments, and registrations, as well as handling administrative tasks like email and WhatsApp communication. You will also support the team with basic bookkeeping, maintaining client databases, and coordinating with teachers to ensure that all classes and events run smoothly. This role is perfect for someone who is passionate about working in an educational or family-oriented environment.
Tanggung jawab: Communicate professionally and warmly with clients, parents, and children; Inform clients about programs, activities, schedules, and offers; Welcome and assist children and parents during visits to the Kids Club; Maintain and update the client database and keep accurate records of client visits; Manage daily schedules, appointments, registrations, and bookings; Handle administrative tasks, including email and WhatsApp communication; Maintain clear documentation and ensure an organized administrative workflow; Assist with basic bookkeeping, payments, invoices, and expense records; Coordinate with teachers and team members regarding classes, events, and daily activities; Support the team with events, programs, and other operational tasks when needed.
Kualifikasi: Bachelor’s degree (S1) or Diploma (D3) in Business Administration, Management, Hospitality, Communication, Marketing, Education, or related fields; Minimum 1–2 years of experience in administration, customer service, receptionist, front office, or a similar role; Experience working in a kids club, school, education center, hospitality, or family-oriented environment is preferred; Excellent English communication skills, both written and verbal; Proficient in Google Workspace (Google Docs, Sheets, Drive, Calendar, etc.); Strong organizational and time-management skills; Ability to prioritize and multitask effectively; Good attention to detail and accuracy in handling documents and client information; Friendly, professional, and confident when communicating with clients, parents, and children; Passionate about working with children and creating a welcoming environment; Basic knowledge of bookkeeping and financial administration is a plus; Able to work independently and collaboratively as part of a team.
Tanggung jawab
- Communicate professionally and warmly with clients, parents, and children
- Inform clients about programs, activities, schedules, and offers
- Welcome and assist children and parents during visits to the Kids Club
- Maintain and update the client database and keep accurate records of client visits
- Manage daily schedules, appointments, registrations, and bookings
- Handle administrative tasks, including email and WhatsApp communication
- Maintain clear documentation and ensure an organized administrative workflow
- Assist with basic bookkeeping, payments, invoices, and expense records
- Coordinate with teachers and team members regarding classes, events, and daily activities
- Support the team with events, programs, and other operational tasks when needed
Kualifikasi
- Bachelor’s degree (S1) or Diploma (D3) in Business Administration, Management, Hospitality, Communication, Marketing, Education, or related fields
- Minimum 1–2 years of experience in administration, customer service, receptionist, front office, or a similar role
- Experience working in a kids club, school, education center, hospitality, or family-oriented environment is preferred
- Excellent English communication skills, both written and verbal
- Proficient in Google Workspace (Google Docs, Sheets, Drive, Calendar, etc.)
- Strong organizational and time-management skills
- Ability to prioritize and multitask effectively
- Good attention to detail and accuracy in handling documents and client information
- Friendly, professional, and confident when communicating with clients, parents, and children
- Passionate about working with children and creating a welcoming environment
- Basic knowledge of bookkeeping and financial administration is a plus
- Able to work independently and collaboratively as part of a team
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Pendidikan
- D3
- Gaji
- Negosiasi